SMS Services

ADAM uses three third party service providers to send SMS messages from the Messaging Centre. These are:

The three service offer different pricing models and it is up to the school which model they wish to use.

Schools must sign up for an account directly with the provider and purchase credits directly from them. ADAM merely passes the messages to your chosen provider at which points your credits are deducted and the messages sent.

SMSWeb Setup

Please let us know if you are setting up an SMSweb account and we will gladly assist!

Configuring the SMS Service

On signing up with SMSweb, they will provide you with a username and password. These details should be entered into the site settings (see Changing Site Settings).

A:\Users\Philip\AppData\Local\Microsoft\Windows\INetCache\Content.Word\big_warning_11.pngCheck to see which teachers have the privileges to send SMS messages and that they are aware of the school’s policy for communicating with parents.

ZoomConnect Setup

Part of the process of signing up to ZoomConnect will provide you with a username and password to access the ZoomConnect portal.

Begin your signup process at 

Before you begin

Your ADAM server will need unhindered web access to the internet in order to be able to communicate with the ZoomConnect servers. The message transfer happens using normal HTTP/HTTPS calls and so your firewall needs to be configured to allow that traffic.

A:\Users\Philip\AppData\Local\Microsoft\Windows\INetCache\Content.Word\big_warning_11.pngIf you host your own ADAM server: Note that ADAM will run on your server as a system service and so any firewalls that require authentication, even if that happens transparently, will generally not allow this traffic through. In these instances, whitelisting the ADAM server’s IP address may be necessary.

Configuring ZoomConnect

And then:

A:\Users\Philip\AppData\Local\Microsoft\Windows\INetCache\Content.Word\big_warning_11.pngIt is important to note that, once you have configured ADAM with this API token, if you choose to regenerate it in future, ADAM will no longer be able to communicate with the ZoomConnect server until such time as you configure ADAM with the new token. This process is discussed below.

Configuring ADAM

SMSguys Setup

@todo - Please lest us know if you are setting up an SMSguys account and we will gladly assist!

SMS Statistics Report

A statistics report is available to see how many cell numbers on your system are enabled to receive SMS messages from the messaging centre. To see the report, navigate to “Administration” and under the “Database administration” heading, click on “View SMS statistics”.

The report lists the total number of unique parent numbers and pupil numbers. Note that where numbers have been duplicated (e.g. mum’s cell number entered as the pupil’s cell number), this will be detected by the system and only one SMS sent per batch. It is for this reason that the parent numbers added to the pupil numbers do not necessarily add up to the “Unique family numbers” total.

Sending SMS Messages

Sending SMS messages is done through the messaging centre. Please see more information about Messaging Centre.